Improve on that and maybe it would be five stars.An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. Any extra payment still goes towards your monthly bills. FS will make plenty of money, so they shouldn’t worry about an app that helps people. I think making principle reductions could be more accessible, maybe with an easy way to see how that could affect interest payments. You can finally set up recurring payments! App is generally much better and more modern. Update: updated to four stars thanks to some serious improvements in recent updates. Love my Toyota but TFS and this app are a joke- close to a scam. They want you to call and wait on hold for a “principle reduction payment”, and this is obviously to chill you into paying as much interest as possible. No way to make more than your minimum payment- any more you put down just feeds forward to your next payment/s. Just a way to send yourself a one time email reminder.Seriously? Might as well use the Reminders app on your phone. Thank God I can afford two transactions because someone else may not be as fortunate and would have to call their bank to cancel. I went from no transactions to two transactions.
#Southwest toyota finance phone number update
Please update this for bugs as I was excited since I really do enjoy the new interface. Every time I try to review my transactions it either says I have no transactions, or that I have three transactions from the first to post on the 2nd (one canceled) and then it freezes. I have never been late so this is slightly frustrating since the issues stem from the app. I’ve had to cancel and attempt to re-post transactions which I’m glad I noticed today because my account says past due. My payments are always due on the first of each month and yesterday the app consistently froze, transactions were posting for the next day (not the current day) and when I tried to set up recurring payments it did not set up the payments until next month. However, after updating the app yesterday I have had issues posting my payments, ensuring the transactions are processed the same day, and setting up recurring payments. The only good thing about this app is that it looks modernized.Ī lot of people have complained about the app but it generally does not cause me issues.There should be an option to never see that option again. It keeps asking me if I want to add it to my profile. Also, EVERY TIME I log in it asks me about a previous car I no longer have.I have no idea how it managed to retain 2 old accounts I had removed already in the old app. When I looked into it, I notice that there was another account I no longer have as well. It also paid a bill from an account I did not authorize and an account that I no longer have.
Putting in ones info was a standard requirement needed to access or pay a bill in anyone’s account. Why did you remove that feature? It made me feel safe and secure that no one could access my account without personal info.
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